Intelligent customer engagement
Fraudscreen is the UK's leading solution for identifying, predicting and preventing 'first party fraud', an underlying behaviour that drives un-economic, opportunistic trading by consumers.
First party fraud is perpetrated by a company's own customers. Unlike traditional third party fraudsters (using stolen identities), first party fraudsters are recruited under their own identities. They identify weaknesses in a company's order and billing processes or in their lending criteria, deliberately setting out to take advantage of these weaknesses by 'working the system'. This behaviour is manifested in two ways:
1. Intent not to pay - taking goods or services with no intent to pay for them.
2. Intent to claim - falsifying and inflating claims for financial gain (insurance or goods lost in transit).
An organisation's ability to predict first party fraud will impact on risk, marketing and collections decision-making across a range of industry sectors. Particularly those operating in home shopping, insurance, credit, telecoms or utilities. Fraudscreen has developed a suite of award-winning products with the sophistication and accuracy to help businesses make an intelligent assessment of which customers to engage with, and on what terms. These solutions segment and filter prospects, at all points of purchase, from all recruitment channels, in batch or real-time environments.
