Part Three | The Lifecycle of a Debtor; Recoveries
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Synopsis
Recovering more from long-standing debts
- Pervading attitudes to recoveries amongst senior managers
- Calculating break-even points to ensure no action is undertaken at a loss
- Overcoming data issues in a recoveries setting
- Using decision trees to sort accounts on entry into recoveries
- Knowing which accounts to manage internally, which to outsource and which to sell
- Getting the highest possible price in debt sales
Building on this. Helen McNab, Director at ScorePlus, details the key activities to put into place this week, this quarter and this year for positive bottom-line impacts within twelve months.
About the authors
An industry specialist with over 20 years experience, Helen has worked as an independent consultant developing and advising on lending and collections strategies for numerous clients, including HBoS, JD Williams and Orange. ScorePlus provides consultancy and training services to the credit industry.
For more information on ScorePlus, please visit www.scoreplus.com
Peter joined Fraudscreen in 2007, following an extensive career in credit and collections. Roles have included Head of Banking Credit Operations for HBoS, 17 years with Barclays, latterly with full responsibility for over 3m credit card and loan accounts. More »
Who should read this paper?
The series is suitable for collections and recoveries specialists looking for ways to increase the wider understanding, and strategic importance, of their roles within their companies. People outside the discipline will also find it useful in demonstrating how they can work effectively and proactively with their colleagues in these areas to deliver significant and vital bottom-line results for their businesses in the toughest of economic climates.
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