The Life-cycle of a Debtor

Presentation slides

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Effective management of non-payment can be a key strategic differentiator, accounting for millions on the bottom line. This is true in any economic setting. In the current setting, it could mean the difference between business success or business failure.

This one hour live web seminar outlined the key issues and powerful mediating action you can take at the three stages of debt, as identified in Fraudscreen’s series of discussion papers of the same name. Our expert speakers provided a holistic overview of collections and recoveries management and practical advice that can be put into action immediately for results in this financial year.

The event covered:

These event slides will be of most interest to senior managers in risk, collections and recoveries roles, and to their peers in marketing who may need to assist with communications strategies.

About the speakers:

Helen McNabHelen McNab, Director, ScorePlus
An industry specialist with over 20 years experience, Helen has worked as an independent consultant developing and advising on lending and collections strategies for numerous clients, including HBoS, JD Williams and Orange. ScorePlus provides consultancy and training services to the credit industry.

For more information on ScorePlus, please visit www.scoreplus.com

Peter TaylorPeter Taylor, Credit & Collections Director, Fraudscreen
Peter joined Fraudscreen in 2007, following an extensive career in credit and collections. Roles have included Head of Banking Credit Operations for HBoS, 17 years with Barclays, latterly with full responsibility for over 3m credit card and loan accounts. More »

Go to download page to register or log-in to access the event slides in full »