Having confidence in your customers' (dis)honesty
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A growing percentage of consumers are behaving dishonestly in their dealings with business. Known as first party fraud, the issue is costing the UK economy an estimated £5 billion per annum with a variety of industry sectors effected - insurance, home shopping, utilities, telecoms and loans. Effectively predicting this behaviour is an essential step towards making a confident decision about whether to engage in business and on which terms.
This presentation outlines the key issues, describing the behaviour within different sectors before introducing cipher, the data solution from Fraudcsreen. Cipher has been designed to predict these consumer intentions and the presentation provides evidence of it's effectiveness and application.
These slides will be of most interest to directors and senior managers responsible for fraud, risk, collections and recoveries, customer recruitment and pricing.
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